What is ODA.products?
ODA.products is an innovative e-commerce website dedicated to providing easy online shopping solutions for home decoration products under the ODA.projects brand.
How can I contact ODA.products?
You can reach us at the email address [email protected], and we will get back to you as soon as possible. If you prefer to contact us by phone, you can reach us at +1 (452) 666 1 222 between 09:00 and 18:00 on weekdays.
How can I change my password if I forget it?
Please click on the "Forgot Password" link and you can change your password through the link sent to your email.
When will I receive my order?
Your order will be prepared and shipped within 48 hours from the moment of purchase. The estimated preparation time is 1-5 business days.
Can I change my placed order?
You can change your order if the purchased item has not been shipped yet. For more information, please contact us at [email protected].
I want to return the purchased product, what should I do?
You can request a return within 14 days of purchasing the product. Please contact us at [email protected] for this matter.
What should I do if the purchased product hasn't arrived at my address?
If the product you ordered hasn't arrived, please contact us, and we'll be happy to assist you. For more detailed information, please reach out to us at [email protected].
Can I track my order?
Yes, once your order is shipped, we will send you a tracking code to your email. You can easily track your shipment using this code.
The received product is not the same as the one I ordered, what should I do?
If the product you received is different from what you ordered, please contact us at [email protected]. We will get in touch with you as soon as possible.
Is it safe to enter my credit card information?
Yes, all necessary precautions have been taken for your purchases from the www.odaproducts.com website. Your personal information will be secure with SSL security measures.
Which courier companies are used for shipping?
Orders will be shipped using MNG Kargo.
Where is delivery available?
We offer delivery throughout Turkey, and we also provide worldwide shipping.
For international orders, please contact us at [email protected] or +1 (452) 666 1 222