Information on Cancellation & Return Terms;

 

You can return the products you have ordered within 14 business days from the date of delivery to you or the person/organization at the specified address, provided that they are unused. In order to initiate the return process, you need to send an email to [email protected], preferably along with the reason for the return. After providing information about your return request via email, you can send the product(s) through the designated courier company (MNG Cargo) with payment upon delivery, in unused condition and undamaged packaging. Fees for shipments sent through a different courier company will be charged.

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